Sad End to a Long Journey

For you regulars out there, Haley, you may remember my ordeal with the soccer jacket. Basically I ordered a jacket I saw in a French soccer commercial from a random store in Chicago. Somehow during the blizzard they had earlier in the winter, the order details got mixed up and it was never shipped. By the time they found out the problem the jacket was already sold out.

For the full rundown read Polish Phone Tag and Chicago Needs to Man Up. Both quality reads I would say.

I kept up with them throughout the months. I kept getting the story that the jacket would be shipped in a few weeks and that I should call to check on it.

Today, after waiting 4+ months, I finally decided to give up on the store and cancel the order. I'm patient, but not so patient that I'm going to order a winter jacket in June.

What could have been... Sigh...

The weirdest thing about the phone call was that the guy acknowledged that it was weird that it had never shipped and that it had been a long time, but he then sounded surprised when I wanted my money back. He claimed he was going to call Nike, and he made it seem like there was still a chance I could get it. None of that for me.

The refund should show up on my statement in 2-3 business days. We shall see.

Jacket Update: Polish Phone Tag

It's now been 2 weeks since I ordered the jacket and it has still not shipped. The UPS website says the same message that a delivery has been scheduled, but no package has been picked up.

Monday, I decided to go on the offensive. Using the address off their website and Google's street view, I found out who their next door neighbor was. Turns out LA Tan were the lucky business.

I could explain the next sequence of events, but I'll just summarize. It'll save a bit of exaggeration. The girl at LA Tan(who was way too nice) that picked up the phone offered to go next door to talk to the manager and help sort out the mess. She got a number for me to call, which in classic fashion, didn't work (disconnected because of the blizzard. Man up Chicago and fix your phones). The picture below illustrates me on the phone with LA Tan. I'm the black guy.

At this point I was pissed it had taken me the better part of an hour to get the number it didn't work. On top of it, LA Tan now wasn't picking up the phone. I grabbed 2 pencils, broke them, threw them in the corner of my cubicle and yelled "THIS IS RIDICULOUS!!". Just as I did that, a higher up guy walked by my desk. I acted like Autocad crashed. I thought it would be ridiculous to say I was on the phone with a tanning salon in Chicago trying to track down some Polish people about a winter jacket on a day that it was 65 degrees.

I had to have my girlfriend call back, I was way to upset to talk to these people. In a very anticlimactic end to the story. It turns out that the jacket is sold out and is back ordered until March. Just in time for it to be out of season....

Let's just hope it fits when it gets here.